faq
frequently asked questions
how do I buy a keycap?
In-Stock
items that are found on the page and are in-stock can be purchased right away! usually very limited in quantity so act fast ~
Raffles
raffle products can be purchased through joining an ongoing raffle. raffle drop dates and times will be posted on instagram and discord. when the raffle opens, fill out the raffle form and wait for the raffle to close (usually 24hr sign up window). If you are selected to win the raffle, you will receive an email notifying you of the win along with a shopify invoice to checkout the items you've entered for! You will have 48hrs to checkout the invoice before it is canceled and re-raffled.
Preorders
preorder items will be available on the shopify for a certain amount of time. these items are usually limited per person to keep things managable for my teeny tiny business!
how long does shipping take?
orders are shipped from florida, expect longer shipping times if you live on the west coast.
In-Stock & Raffles
1-2 days to ship
2-5 days to arrive
10-15 days to arrive internationally
Preorders
i begin shipping preorders the day after it opens. a shipping estimate will be posted on instagram and discord once preorders close.
how do I find the status of my order?
You can entire reply to your order email OR use our support ticket system in our discord server!
will the keycaps fit my keyboard?
all of our keycaps will fit mechanical keyboards with mx switches!